Expert AI

Expert AI

About the Product

Functionality

  • Natural language query processing (no search syntax required)
  • Multi-source search across documents, forms, logs, and tribal knowledge
  • Context-aware filtering (location, equipment, shift, role)
  • Multi-language support with answers in worker's preferred language
  • Source document linking for verification

Use Cases

"What's the fix for alarm code 2 on line 3?" - Returns last 3 documented resolutions plus relevant manual section

"Show me rework reasons from the last 3 days" - Aggregates quality form data with links to specific shift reports

"Where is the maintenance log for packaging machine 5?" - Direct link to latest PM checklist with completion status

Integration Requirements

  • Workerbase form database (shift reports, checklists, audits)
  • Optional: Document management system, wiki or file share (SharePoint, network drive, SAP DMS)
  • Read-only access to connected data sources (no write permissions required)

Typical challenges

  • Workers waste significant time searching across multiple disconnected systems for procedures, logs, and documentation
  • Critical information is buried in outdated PDFs, network drives, or only exists in the heads of experienced workers
  • Language barriers prevent multilingual teams from accessing documentation written only in the plant's primary language
  • Night shift and weekend crews lack access to experts, causing production delays when they need guidance

Business impact

  • Zero time wasted searching through multiple systems
  • Reduced production delays from missing information
  • Captured tribal knowledge remains accessible when experts leave

Product features

Provides instant answers to natural language questions by searching across shift reports, SOPs, maintenance logs, forms, and documentation - filtered to the worker's specific context.

Natural language query processing (no search syntax required)

Context-aware filtering (location, equipment, shift, role)

Multi-source search across documents, forms, logs, and tribal knowledge

Multi-language support with answers in worker's preferred language